by JeanGatzCSP | May 5, 2010 | Blog, Business as usual is over, change, customer service, job security, leadership, stress, teamwork
by Motivational Keynote Speaker Jean Gatz Staying calm while dealing with change in your workplace is a lot like snorkeling for the first time. It can be unsettling and even scary. My mother always told me that if I put my head under water and tried to breathe, I...
by JeanGatzCSP | Apr 6, 2010 | Blog, change, job security, leadership, stress, teamwork
by Motivational Keynote Speaker In a world where change happens at the click of a mouse, one thing is certain: You can’t keep doing what you’ve been doing. The game has changed and the rules are different. To be successful, doing what’s expected is no...
by JeanGatzCSP | Mar 5, 2010 | Blog, change, communication, leadership, stress, teamwork
by Motivational Keynote Speaker Jean Gatz As we began our descent into Jackson Hole, strong winds rocked the plane. Clutching my arm in a death grip my seatmate whispered in a panic-stricken voice, “We’re all going to die!” Although I tried to reassure her she...
by JeanGatzCSP | Feb 26, 2010 | Blog, communication, leadership
by Motivational Keynote Speaker Jean Gatz That’s the question I was asked at a recent workshop by a group of frustrated healthcare managers. I’m sure you can relate. You’re pulled in a dozen different directions in the course of the day. So it’s tempting to take...
by JeanGatzCSP | Feb 19, 2010 | Blog, communication, difficult people, leadership
by Motivational Keynote Speaker Jean Gatz “What can I do with my problem employee? Her life is a soap opera, and every day she brings the latest episode to work!” This urgent plea came from an audience member during my keynote on dealing with difficult people. She...
by JeanGatzCSP | Feb 11, 2010 | Blog, communication, presentation skills
by Motivational Keynote Speaker Jean Gatz Have you ever worked really hard to do the best job possible – knowing that the odds were stacked against you? That’s exactly how I felt when I delivered the opening keynote for Texas Association, Directors of Volunteer...
